Summary: We collect information to provide recruitment services. We do not sell your data. You have the right to access, correct, or delete your information at any time. Contact us at vietnam@trustifypartners.com with any questions.
1. Who We Are
Trustify Partners ("we", "us", "our") is a specialist recruitment consultancy operating in Vietnam and across the Asia Pacific region. We provide executive search, contingency recruitment, mass recruitment, talent mapping, contract staffing, payroll outsourcing, and employer-of-record services.
For the purposes of applicable data protection law, Trustify Partners acts as the data controller in respect of personal data collected through this website and in the course of providing our services.
Registered address: 63A Nam Ky Khoi Nghia, Ben Thanh Ward, Ho Chi Minh City, Vietnam
Contact: vietnam@trustifypartners.com
2. Information We Collect
2.1 Information from Candidates
When you submit your profile, CV, or application through our website or directly to our consultants, we may collect:
- Full name, contact details (email, phone number, address)
- Work history, educational background, and professional qualifications
- Skills, certifications, and career objectives
- Compensation expectations and availability
- References and referee contact details (with your consent)
- Identity documents where required for compliance purposes
- Any other information you voluntarily provide to us
2.2 Information from Client Companies
When representatives of client companies engage with us, we collect:
- Contact details of hiring managers and HR representatives
- Job requirements, company information, and hiring briefs
- Commercial and contractual information
2.3 Information from Website Visitors
When you visit our website, we may automatically collect technical data including IP address, browser type, pages visited, and referring URLs through cookies and analytics tools.
2.4 Information from Third Parties
We may receive information about candidates from LinkedIn, professional networking platforms, referrals, or publicly available professional profiles. We will inform you as soon as reasonably practicable if we hold information about you sourced from a third party.
3. How We Use Your Information
3.1 For Candidates
- To assess your suitability for roles and present your profile to potential employers (with your consent)
- To maintain our candidate database and contact you about relevant opportunities
- To conduct reference checks and background verification (with your consent)
- To comply with legal and regulatory obligations
- To communicate with you about our services and relevant market insights
3.2 For Client Companies
- To provide recruitment, staffing, and HR outsourcing services
- To manage our commercial relationship and contractual obligations
- To send service updates, proposals, and relevant communications
3.3 For Website Visitors
- To improve the performance and content of our website
- To respond to inquiries submitted through our contact form
- To analyze website usage and optimize user experience
We will not use your information for any purpose incompatible with the purpose for which it was originally collected without notifying you and, where required, obtaining your consent.
4. Legal Basis for Processing
We process personal data on the following legal grounds:
- Consent: Where you have given us explicit consent, for example to present your profile to a specific employer or to add you to our candidate database.
- Contractual necessity: Where processing is necessary to perform our services under a contract with you or a client company.
- Legitimate interests: Where we have a legitimate business interest in processing your data, provided this does not override your rights and freedoms. This includes maintaining our candidate database and contacting you about relevant opportunities.
- Legal obligation: Where we are required to process data to comply with applicable law.
5. How We Share Information
We do not sell your personal data to any third party. We may share your information in the following circumstances:
- Client companies: Candidate profiles are shared with potential employers only with your prior consent for each engagement.
- Service providers: We use third-party service providers (including Formspree for form submissions, and website analytics providers) who process data on our behalf under data processing agreements.
- Professional advisors: Legal, accounting, and compliance advisors where necessary and under appropriate confidentiality obligations.
- Legal requirements: Where required by law, court order, or regulatory authority.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, subject to the acquiring party agreeing to honor this Privacy Policy.
We never share candidate information with any third party without your explicit consent, except where required by law.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law:
- Candidate data: We retain active candidate profiles for up to 3 years from the date of last interaction. You may request deletion at any time.
- Client contact data: Retained for the duration of the business relationship and up to 5 years thereafter for legal and commercial purposes.
- Placed candidate data: Records of completed placements are retained for up to 7 years for commercial and legal compliance purposes.
- Website inquiry data: Contact form submissions are retained for up to 2 years.
We regularly review the data we hold and securely delete data that is no longer required.
7. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Right of access: To request a copy of the personal data we hold about you.
- Right to rectification: To request correction of inaccurate or incomplete data.
- Right to erasure: To request deletion of your data, subject to our legal obligations.
- Right to restriction: To request that we limit how we process your data in certain circumstances.
- Right to data portability: To receive your data in a structured, machine-readable format.
- Right to object: To object to processing based on legitimate interests, including direct marketing.
- Right to withdraw consent: To withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at vietnam@trustifypartners.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:
- Encrypted transmission of data (HTTPS/TLS)
- Access controls limiting data access to authorized personnel
- Regular review of our data handling practices
- Confidentiality obligations on all staff and contractors
While we take reasonable precautions, no data transmission over the internet is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
9. Cookies & Website Analytics
Our website uses cookies and similar technologies to improve user experience and analyze site performance. We use Google Analytics (or equivalent) to collect anonymized usage data. This data does not identify you personally.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
10. International Transfers
As a regional business operating across Asia Pacific, your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. For significant changes affecting your rights, we will seek to notify you directly where we hold your contact details.
12. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us: